<div class="ag87-crtemvc-hsbk"><div class="css-vsf5of"><p style="text-align:left;" class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(255,130,0);"><span style="font-weight: bold;">Session outline:</span></span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">Morison Academy is delighted to offer this interactive training session delivered by Louise Conner from Mercia, a leading training provider. </span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">To communicate effectively, confidently, and professionally in the workplace takes time and practice. We need to understand how and when to adapt the way in which we communicate to best suit the people and the situations that we are dealing with.</span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">The content for this course will include topics such as:</span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">• Methods of communication</span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">• How to communicate effectively with a variety of people </span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">• Communication barriers and how to overcome these (including intergenerational diversity).</span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">• Active listening</span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">• Engaging with other professionals through various communication channels.</span></p><p class="carina-rte-public-DraftStyleDefault-block"><span style="color: rgb(0,46,93);">We encourage you to join this live session which aims to equip you with the skills, knowledge and confidence needed to perform effectively.  </span></p></div></div>